Auto Reload can be activated for every prepaid customer.

I'm not yet registered for SMS top-up:

• Send a text message LOGIN to 1914.
• You will receive a password by text message.
• Do you prefer to choose your own password? Send a text message LOGIN (e.g., LOGIN Jan12345) to 1914. Your password consists of minimum eight and maximum sixteen characters and only of alphanumeric symbols.
• As soon as you have your password, you can login to My Prepaid. Enter your mobile number and password.
• Configure Auto Reload.

Select the payment method: credit card or direct debit.

You prefer direct debit? Print the direct debit form and sign it. Are you a Belfius, KBC, Fortis, ING or Bank van De Post customer? Send the document to:

Are you a customer of another bank? Take the document to your branch. Your bank will notify Liquix.

Do you prefer to pay by credit card? You do not have to send a document.

I am already registered for SMS top-up:

• Enter your mobile phone number and password.
• Go to 'Preferences' and configure Auto Reload.
• Enter the fixed time when you want to top up and/or the minimum call credit limit. Then enter the required top-up amount.

Immediately when you pay with credit card. When you pay via domiciliation, from the moment this domiciliation is active.

The minimum call credit indicates when you want us to automatically top up your sim card. You specify the amount, minimum € 2.

You can register maximum five telephone numbers.

You can top up a maximum of € 30 each time.

• Enter your mobile phone number and password.
• Go to 'Preferences' and configure Auto Reload.

• Enter your mobile phone number and password.
• Go to 'Preferences' and configure Auto Reload.
• Enter the fixed time when you want to top up and/or the minimum call credit limit. Then enter the required top-up amount.

We developed a new and easier registration system. When you registered other numbers for SMS Reload or Auto Reload in the past, we suggest you chose the migration of your account. If you decide to create a new account, the already registered numbers will keep their SMS Reload or Auto Reload functionality, but you will no longer be able to manage them. You can always contact our Call Center to delete the existing setting on these numbers, after which you can add them again to your new created account if you want.

• Enter your mobile phone number and password.
• Go to 'Preferences' and configure Auto Reload.

• Enter your mobile phone number and password.
• Go to 'Preferences' and change your current account number. We will cancel your existing direct debit and send a request to your new bank. All you have to do is sign and submit the direct debit document.

• Enter your mobile phone number and password.
• Go to 'Preferences' and change your credit card details.

You'll find an overview of your top-ups in My Prepaid, but they will also be included in your bank or your credit card statements.

• Enter your mobile phone number and password.
• Go to 'Preferences' and select on 'Cancel payment'.

• Enter your mobile phone number and password.
• Go to 'Preferences' and enter the expiration date of your new card. Your information will be adapted immediately and you can continue to use this service.